About Northside Flooring – The Process
You can expect your project will be handled professionally, expertly and with integrity. From the moment we come to your home with samples or meet with you in our showroom, your satisfaction is our top priority. Talk to us about our extensive line of flooring products – including oaks, walnut, cherry, birch, heart pine, Australian Cyprus and other exotic woods. If you need it, we can match new floors to existing wood in your home. As to look at samples of herringbone, borders, medallions and other specialty projects we’ve completed.
Utilizing direct company personnel to manage the daily installations for a large number of prestigious homebuilders, Northside Wood Flooring has established strict performance criteria for those contractors that actually perform the work of installing and finishing hardwood floors.
This same standard is reflected in every homeowner residential job, which results in a completely satisfied customer who is anxious to encourage our referral business. To ensure the ultimate in quality control standards, Northside has a Quality Control Inspector, who follows-up on all work performed within 24-48 hours. This is that extra effort that separates Northside from all others.
Dust Containment: Our dust containment system cut down on a large percentage of the dust created while sanding your wood floors. There will be some dust at the end of the process, but very minimal. Northside Floors will also hang plastic to further protect your home.
Removal of Items: Moving appliances, toilets, and other furniture are added services that we offer. A professional plumber is required for reconnections.
Care and Safety: Our contractors operate under the strictest guidelines in regards to safety and care of your home. Due to the difficulty in maneuvering the equipment around your existing walls and baseboards, there may be some minor marks on your baseboards or wall that you will need to touch up when we are finished. We do our best to be careful, but some marks are simply unavoidable.
Re-sands and additions: If we are re-sanding only a portion of your existing floor or installing and site finishing a new floor, please be aware that the new floor and existing floor will vary slightly.
Alterations to Existing areas: Your salesperson will discuss if there is additional need to include moldings and transition strips. Occasionally there will be a need for doors to be cut by a professional after we have installed the new floor.
Arrival Times: We strive to be at your house within the time frame that we give you, but there are many variables that can prevent that. We will notify you in that event.
Payment: Our policy is 50% up front with the signing of the contract and 50% upon satisfactory completion of the job.
Warranty: We provide a one year warranty on hardwood flooring materials purchased and installed by our company. This warranty further guarantees that the moisture content of the flooring is within industry standards, and that all work will be completed in a timely, professional manner according to industry standards.
Why Choose Northside Floors?
Your project will be handled professionally, expertly and with integrity.
Artisan Quality workmanship
All of our team members are background checked and certified safe.
Northside has a Quality Control Inspector, who follows-up on every job
One-year warranty on all hardwood flooring materials
Our contractors operate under the strictest guidelines in regards to safety and care of your home.